Perspectives
Perspective, before it becomes opinion
Research, observation, and the occasional argument worth having.
What You'll Find Here
Featured Perspectives
Latest long-form articles.
Market Intelligence
Concise visual readings of what changed, why it matters and what Neon Lace is watching next.
Research
Longer reports and investigations.
Brief Perspectives
Short observations: two-minute reads, visual essays, quick insights and emerging trends.
Market Intelligence · Access, Movement & Signals · September 2026
Loyalty Points Fell, Airport Data Leaked, Holidays Cost More
Three unrelated September stories, each one quietly changing what you actually receive for your money or your data.
A loyalty programme restructured its rewards. An airport operator confirmed a data breach affecting millions of customer profiles. And the cost of a shoulder-season holiday moved in a direction most travellers would not expect. None of these changes were hidden. None were explained in full before they took effect.
Read the visual brief View all editions
Research · Research Note 02 · October 2026
Guests, Members, Patients and Workers Under One Roof
The question is no longer what else a hotel can contain, but who owns clarity when a person moves between systems.
A research reading of how hotels are combining hospitality, clubs, clinics, culture and coworking, and where the handoffs between operators become visible.
Read the research noteLatest Perspectives
Recent insights from Neon Lace
Better Decisions Begin With Better Perspective
